Terms and Conditions - Sultana Resort Niagara

General Terms & Conditions

✨By browsing our website you agree our Terms and Conditions policy.

Sultana Resort Niagara is Owned and Operated by 15999375 Canada Inc.

1. Acceptance of Terms

By accessing this website or using any services provided by Sultana Resort Niagara (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our services immediately.

2. Services Provided

Sultana Resort Niagara offers the following services:

Cottage accommodation and lodging facilities
Restaurant and dining services featuring halal cuisine
Event hosting and catering services
Recreational activities and natural experiences

Important: All reservation terms, booking procedures, cancellation policies, and accommodation-specific conditions are governed exclusively by our Reservation & Cancellation Policy, which forms an integral part of your agreement with us.

3. Website Usage Terms

3.1 Permitted Use

You may use this website for legitimate business purposes including obtaining information about our services and making genuine inquiries.

3.2 Prohibited Activities

You shall not:

Engage in automated data extraction or website scraping
Attempt unauthorized access to restricted areas or systems
Provide false or misleading information
Use the website for any unlawful purposes

4. Restaurant and Catering Services

4.1 Service Requirements

Restaurant service requires a minimum party size of five (5) persons
All food is prepared according to halal dietary standards
Menu items and pricing are subject to change without prior notice

4.2 Special Requests

We will make reasonable efforts to accommodate special dietary requirements when provided with adequate advance notice. However, we cannot guarantee allergen-free environments.

5. Intellectual Property Rights

5.1 Proprietary Content

All original content including text, logos, graphics, and proprietary materials are the exclusive property of Sultana Resort Niagara and are protected by applicable intellectual property laws.

5.2 Third-Party Content

Third-party images, including those sourced from royalty-free platforms such as Unsplash, remain the property of their respective owners. We maintain appropriate licenses for their use.

5.3 User Content

Any content submitted by users may be used by the Company for business purposes, including marketing and promotional activities.

6. Privacy and Data Protection

We collect and process personal information in accordance with applicable Canadian privacy legislation. Personal information is used solely for service provision and will not be disclosed to third parties for marketing purposes without consent.

7. Limitation of Liability

7.1 Service Disclaimer

Services are provided “as is” without express or implied warranties. The Company disclaims all liability for indirect, incidental, or consequential damages.

7.2 Liability Cap

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7.3 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or public health

8. Indemnification

You agree to indemnify and hold harmless Sultana Resort Niagara, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these terms or misuse of our services.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. You hereby consent to the exclusive jurisdiction of the courts of Ontario for resolution of any disputes.

10. Modifications

The Company reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Continued use of our services following any modifications constitutes acceptance of the revised terms.

11. Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Phone & WhatsApp: +1 4373 882 818

Email: info@sultanaresortniagara.ca